Beginning September 9, 2019, contractors will be out notifying customers that Oncor will begin trimming their trees in two weeks. If customers are not home, a door tag will be left on the door with a contact number to call with concerns. Oncor has an arborist that will be at the Oncor service center and will be available to meet with customers that request it.
Arbor Experts, specialists under contract with Oncor, will be in various neighborhoods pruning trees and removing vegetation a safe distance away from power lines. Trees growing too close to power lines can cause damage to Oncor facilities and interrupt services to you and your neighbors. Oncor's goal is to provide for the safe and reliable delivery of energy. If you are not home on the day work is to be done, contractors will proceed in a professional manner with any necessary pruning and clean up. The trimming should be complete within two weeks. Thank you for your cooperation!
Please direct any questions or concerns to:
Kristy Tyra, Area Manager, Oncor Customer Operations
1701 W. Interstate 20
Big Spring, TX 79720
For more information, please visit oncor.com/vegetation.